Cookie policy
This policy explains how ReachIQ uses cookies and similar technologies on our website and in the ReachIQ service, and how you can control them.
1. What cookies and local storage are
Cookies are small text files placed on your device by a website. Local storage is a similar browser feature that lets a website save small pieces of information on your device. Both help websites remember who you are and how you prefer to use them.
2. Strictly necessary cookies
These are required for ReachIQ to work and cannot be switched off. They are set only when you sign in.
- Authentication session cookies (set by our authentication provider, Supabase, with names beginning "sb-"): keep you securely signed in and refresh your session. Duration: for the length of your session and refreshed while you remain signed in.
3. Preferences stored on your device
We use your browser's local storage, not cookies, to remember display choices so the service looks the way you left it. This information stays on your device and is not used to track you.
- Saved list views and filters on leads, contacts, companies, deals, tasks, calls and meetings.
- Display choices such as the deal board or list view and a collapsed sidebar.
- Report builder settings you have saved in your browser.
4. Fonts and website statistics
The fonts on our website are served from our own servers, so no third party is contacted when they load.
We use Vercel Web Analytics to understand how many people visit our website, which pages they view and where visits come from. It works without cookies and without storing anything on your device, and it does not identify individual visitors. It runs only on our public website, not inside the ReachIQ service.
5. What we do not use
We do not use advertising cookies, cross-site tracking cookies or analytics cookies. If we introduce optional analytics or marketing cookies in future, we will update this policy and ask for your consent where the law requires it before setting them.
6. Managing cookies
You can view, block and delete cookies and local storage in your browser settings. If you block strictly necessary cookies, you will not be able to sign in to ReachIQ. Clearing local storage will reset your saved views and display preferences.
7. Cookies on your own websites
ReachIQ lets customers configure cookie banner settings for their own websites under Settings, Privacy and consent. Each customer is responsible for the cookies used on its own websites and for obtaining any consent required from its visitors.
8. Contact
If you have questions about this policy, contact us at support@reachiqcrm.com.